Comeback Discovery Form 

12 years of experience

10,000+ clients served

Breaking the chains of credit damage

98% customer satisfaction rate

Comeback Discovery Form 

Important: Upload Reports from All Three Bureaus

As part of our process to deliver the most effective credit solutions and consulting, we need you to provide complete credit reports from all three major bureaus (Experian, Equifax, and TransUnion).

To make this easy, Experian provides access to all three reports when you create an account with them. Please follow the steps below before your Discovery Meeting:

Step 1: Create/Upgrade Your Account at Experian.com

  1. Go to www.experian.com.

  2. Register for a new account (or log in if you already have one).

  3. If prompted, upgrade your account to include all three bureaus. Experian offers a 7-day free trial that provides this full access.

During registration you’ll set up:

  • Login credentials (email/username and password)

  • A personal identification number (PIN)

  • Security questions for recovery

Step 2: Download & Upload Your Reports

  • Once your account is active and upgraded, download your current three-bureau credit reports (Experian, Equifax, and TransUnion).

  • Upload the reports so we can review them prior to your Discovery Meeting.

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Our Team

Serena Ocenas

Founder & CEO

With over 20 years of experience in finance and credit management, Serena founded Credit Pro Max with a vision to make comprehensive credit repair accessible to everyone. He’s a certified credit consultant who loves to translate complex credit terms into easy-to-understand language for our clients.

Jasmine Alam

Underwriting Specialist

Jasmine specializes in compliance strategies that maximize success. Her thorough understanding of credit ensures that you are compliant and effective.

Patrick Ocenas

Head of Growth

As Head of Growth, Patrick oversees the entire customer journey — from awareness and education to onboarding and long-term client success. He combines data-driven insights with bold, creative campaigns to consistently deliver measurable results. His leadership ensures that Credit Pro Max not only attracts new clients but also builds lasting relationships rooted in transparency and trust.

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